Appointments

All routine GP appointments are now requested through our online PATCHS WEBSITE. This reduces the waiting time on the phonelines, and makes sure that you receive the most appropriate care for your needs. 

TO REQUEST A GP APPOINTMENT ONLINE VIA PATCHS PLEASE CLICK HERE OR THE BANNER ABOVE

If you do not have internet access or are unable to use PATCHS please ring 0161 983 9797 and our reception team will be able to submit the request on your behalf.

FOR MORE INFORMATION ABOUT HOW TO USE THE PATCHS WEBSITE PLEASE VISIT OUR PATCHS PAGE

Most patchs requests are dealt with on the day we receive them. If you do not hear back from the practice within 48 hours, or your condition worsens please call us to confirm receipt.

Standard GP appointments are 10 minutes long. If you require an interpreter, or feel you need longer to discuss your care, please ask for a double appointment and the team will do their best to accommodate. This will also help reduce waiting times in the waiting room.

Patients are able to request routine appointments 2 weeks or more in advance - We also offer pre-booked Telephone and late night / Saturday Appointments.

Other staff appointments

To book an appointment with another healthcare professional - Nurse, HCA, First Contact Practitioner (Physio), Social Prescriber or other member of our staff team please use the self-book link sent by text to your phone, submit a request via PATCHS, or please ring 0161 983 9797. 

• Please try to telephone reception before 10am if you require a home visit.
• A doctor or nurse may phone you back, as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
• House visits are only available for patients who are housebound because of illness or disability.

Pharmacy First will enable community pharmacists to supply prescription-only medicines, including antibiotics and antivirals where clinically appropriate, to treat seven common health conditions without the need to visit a GP.

What are the seven common conditions? 

• Sinusitis (12 years and over)
• Sore throat (5 years and over)
• Earache (1-17 years)
• Infected insect bite ( 1 year and over)
• Impetigo (1 year and over)
• Shingles (18 years and over)
• Uncomplicated urinary tract infections in women (16-64 years)

If you are unable to make your appointment please do let us know so that we can offer it to another patient who might really need to see a doctor.

To cancel your appointment:

• Phone us on 0161 983 9797, Monday to Friday from 8am and choose Option 1 to leave a voice message with your name, date of birth and the appointment you wish to cancel. 
• Reply CANCEL to your appointment reminder text message
• Use your NHS account (through the NHS website or NHS App)
• Send us a message using your PATCHS account